Strategic Plan, 2013-2018

1. Expand and diversify funding sources.

1. Develop a funding plan by April 1, 2014. Completed.
2. Develop a funding strategy and staffing plan for St. Louis Housing Authority Development Corporation by December 31, 2014. Completed.

2. Increase awareness and understanding of programs, services and successes.

1. Develop a Communication Plan by August 1, 2013. Completed.
2. Develop a Community Education Program by January 1, 2014. Completed.

3. Develop and retain talent.

1. Develop a Succession Plan by July 1, 2014. Completed.
2. Develop and Implement a Cross-Training Program by January 1, 2015. Completed.

4. Enhance and develop third-party relationships to expand services.

1. Identify five potential development partners and cultivate the relationship between the organizations to achieve at least one development project in the next five years. Completed.
2. Identify 25 potential social service partners and cultivate the relationships between the organizations to achieve at least 10 new quality social service providers in the next five years. Completed.

5. Expand ability to serve affordable housing and human service needs.

1. Develop 120 new public housing units in the next five years using the mixed-finance model. Completed.
2. Obtain 250 new Housing Choice Vouchers over the next five years, if funding is available. Completed.

6. Achieve and maintain operational performance that exceeds high industry standards.

1. Achieve a Public Housing Assessment System (PHAS) score that exceeds 90 for the year ending September 30, 2013. Achieved.
2. Achieve a Section Eight Management Assessment Program (SEMAP) score that exceeds 90 for the year ending September 30, 2014. Achieved.
3. Maintain Public Housing Assessment System (PHAS) and Section Eight Management Assessment Program (SEMAP) scores that exceed 90 for three years after achieving the score. Achieved.