As of August 1st, 2013, agents must use their new portal login credentials (username and password) to access the Agent Portal. Previous login credentials are no longer valid and will not be accepted or recognized by the new system. All HCV PAYEES (owner or agent), were mailed personalized portal login credentials. For an example of the notice click here. Your credentials grant you access to the Agent Portal only. Make sure you keep your login credentials in a safe place for future reference should you need it.
If you are experiencing problems logging into the portal, contact us by emailing LHines@slha.org.