The City of St. Louis has the answers to some of your most pressing Covid-19 related questions. An “EMERGENCY RESOURCES FOR INDIVIDUALS AND FAMILIES” webpage for answers on testing sites, public utility companies’ mandates, utility assistance, food/children/housing/older adult resources, general health assistance and Covid-19 contacts is available.

Visit the CITY OF ST. LOUIS website to view the resources information.

You can take steps to protect yourself and others during a COVID-19 outbreak.

The virus is thought to spread mainly from person-to-person. Recent studies indicate that people who are infected but do not have symptoms likely also play a role in the spread of COVID-19.

There is currently no vaccine to prevent coronavirus disease 2019 (COVID-19).

The best way to prevent illness is to avoid being exposed to this virus. Visit the Center for Disease Control’s (CDC) website for information on how the virus spreads, how to protect yourself, cloth face coverings, cleaning and disinfecting your home and social distancing.

On April 2, 2020 the US Department of Housing and Urban Development (HUD) responded to the Coronavirus Aid, Relief, and Economic Security Act (CARES Act) by quickly implementing changes to directly benefit Public Housing residents and Housing Choice Voucher participants.  HUD has issued a temporary moratorium (120 days) on evictions for nonpayment of rent as well as fees and penalties related to non-payment of rent. 

If you have had a change in income due to employment loss or decreased wages, please report your income to your Public Housing Manager or Housing Choice Voucher Client Analyst. They will perform an interim income adjustment to reflect a modified rent obligation for your household.

    • In response to COVID-19, the Department of Social Services is extending the Low-Income Home Energy Assistance Program (LIHEAP) from March 31, 2020 to May 31, 2020 for Missourians who have not previously applied. LIHEAP helps low-come Missourians with a one-time payment for their primary heating bills from November through May 31, 2020. 

The Urban League  is processing applications for energy assistance for the city and CAASTLC is processing applications for the county.

CLICK HERE for more information on how to apply.


    • Visit AMEREN MISSOURI’s website to learn about their COVID-19 policies and energy assistance, or call them at 800-552-7583.


“On March 12, Mayor Krewson ordered the City of St. Louis Water Dept. to stop all water shut offs until at least May 15.”

You can contact them at the City of St. Louis Water Division website or calling 314-771-2255.



The St. Louis Public Library can help you prepare online for the HiSET Exam. CLICK HERE and follow the below instructions to get on the path to earning your HISET/GED today!

You will need a library card to access the training courses. CLICK HERE to get a free library card.

        • Click on “Digital Library”
        • Then, click on “Online Learning”
        • Scroll down and click on “Learning Express Library”
        • Click on “High School Equivalency Center” and “Build Your Skills”
        • On the Blue section at the top, click “Register” to get started at EBSCO Learning Express.

All you need is an email address and a password.

You can:

        • take the TABE Assessment
        • build your Language Arts, Math, Science and Social Studies skills
        • take practice tests, view tutorials, study eBooks and use flashcards, and
        • access a Video Guide

NOTE:  You cannot take the HiSET Exam on this website, but you can prepare for the exam.

    • Social distancing, quarantining, and isolating can be very taxing on our mental health. A 24-hour mental health line continues to through Behavioral Health Response and is an excellent FREE resource for anyone just needing to talk to someone during these difficult times.

Hotline Numbers:

Adults:  314-469-6644 or 800-811-4760

Youth and Young Adults: 314-819-8802

Metro Transit has implemented a number of changes to transit operations to protect riders and operators and minimize potential exposure to coronavirus, while continuing to provide transportation options for anyone who needs to connect with essential jobs and services. Visit Metro’s website to stay updated on routes, schedules and fees. Metro has temporarily waived fares for Metrobus and  Metro Call-a-Ride. Metrolink fares are still required.

Under the CARES Act, people who are self-employed or contract employees are eligible for benefits under the Pandemic Unemployment Assistance program. Visit the Missouri Department of Labor website for additional information.

The self-response phase of the Census, where folks can respond via phone, mail, or online, has been extended until August 14th. With that said, that does not mean that you need to delay in filling out the census. Currently, only a little over 30% of St. Louis Residents have filled out the Census. You can fill out the Census online at It only takes about 5 minutes.

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